Privacy Policy

Personal information

The WA Tiles is committed to safeguarding personal privacy. It recognizes that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, the WA Tiles will only collect and use personal information as set out below.

Collecting personal information

The WA Tiles will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

Use of tracking technologies

The WA Tiles uses tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user's browser.

Using and disclosing your personal information

Personal Information will be used for the following primary purpose: - To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and the WA Tiles. - To render services related to WA Tiles business such as warranty or after sales services. For the purpose described above, information may be shared with WA Tiles either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider.

Contact by the WA Tiles

The WA Tiles may contact individuals using the information, which was provided by them in order to: - Provide information that may be of interest about upgrades, new WA Tiles products, special offers and other matters that may be of interest. - To send newsletters.

Individual's right of access

Individuals have the right to review the information that may be recorded on the WA Tiles database. Information may be reviewed by contacting the WA Tiles via sales@watiles.com.au.

The WA Tiles and links to other web sites

The WA Tiles provides links to web sites outside of the WA Tiles site. These linked sites are not under the control of WA Tiles, and the WA Tiles is not responsible for the conduct of external companies linked, nor for the performance or otherwise of any content and/or software contained in such external websites.

Problems or queries

Queries relating to the Privacy Policy, or any problems or complaints may be directed to the WA Tiles contact number or email.

Delivery and Installation

It is the responsibility of the buyer to check all goods on receipt. The goods are at the risk of the buyer upon delivery and whether or not any receipt for delivery is accepted.

In supply and Install job buyer has to pay any variations. Buyer's responsibility to fix the doors and trim between tile and carpet once installation finished. Buyer would be responsible for the waste disposal for the supply and install job.

Return Information

We are confident that you will be absolutely satisfied with the quality and price of our products. If you are not totally satisfied for any reason or if you have changed your mind about your purchase you can choose to return your item for a refund of the original purchase price excluding original shipping fees (and return fees if the return is arranged by us). Please note that item should not be opened or damaged. Customer will be liable to pay the cost of return delivery.

Warranty Information

WA Tiles is committed to providing the best value Tiles in Australia along with world class customer service. We don’t compromise in Quality and customer service. WA Tiles does not cover the warranty of the product. Our team will help you to get in contact with the manufacturer for product warranty.

E-mail: admin@watiles.com.au